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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Steven Krogol

May 11, 2024

5  out of  5 rating by Steven Krogol
"Customer service is always great to work with and very helpful."
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Debbie Pye

November 14, 2023

5  out of  5 rating by Debbie Pye
"Been with them for over 10 years very professional customers service is a 10 never had a complaint"
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Dave McCain

October 31, 2023

5  out of  5 rating by Dave McCain
"Deb and the team do a great job! keep up the good work!"
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Emad Bazzy

August 9, 2023

5  out of  5 rating by Emad Bazzy
"Great Service. Very Respectable Staff. Best I ever had with Insurance Agents. Keep up the Good work. 👍👍"
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Crystal Corey

October 24, 2022

5  out of  5 rating by Crystal Corey
"The are the greatest, friendliest and most helpful insurance company I've ever dealt with by far. Currently insured or not, they will help get you back on track without a huge payment up front. I recommend them to everyone."
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May 29, 2022

1  out of  5 rating by JEREMY REA
"I don’t trust this person or his brother Doug Parrish"
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Take Control Beauty

December 7, 2021

5  out of  5 rating by Take Control Beauty
"Love Don Parrish State Farm office ! Always so please to talk to ! Ryan and Phil are always so helpful to our needs ! Been with SF for over 50 years !"
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Juanita Williams

November 30, 2021

5  out of  5 rating by Juanita Williams
"I love don parrish state farm"
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Ronald Pettifurd

May 27, 2021

5  out of  5 rating by Ronald Pettifurd
"First and foremost, the customer service here is beyond amazing. I have quite a bit of experience myself working in customer service. Frankly it is unprecedented, and I'm not speaking of the insurance industry alone. I only insure one vehicle with state farm, I am not some big important client, but they sure make me feel like I am. Phil is my agent, and let me tell you, anyone who deals with customers or clients could sure take lessons from him. When I call, he knows exactly who I am, he does not need to go looking for a file. He knows his clients because he truly cares. Recently, I have had the worst car repair experience of my life dealing with Kia of Canton. Let me make it clear that the dealership has been the problem, and not State Farm. Phil has been there every step of the way to fight for me. Calls are always answered during business hours and even sometimes after the office closes. Calls after hours are returned immediately, as soon as the office opens the following morning. He follows up to see if there is anything he can do to help me. When I told him the repair for my claim was taking longer than expected, he had me a rental car in less than 10 minutes, and it cost me absolutely nothing out of pocket. The team at this office is amazing, and my agent Phil, goes above and beyond each and every time. He has earned a lifetime customer."
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Brenda Smykla

December 17, 2020

5  out of  5 rating by Brenda Smykla
"Best Auto and home insurance very pleased with the service and staff won't go anywhere else"
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Daniel Preece

January 5, 2020

2  out of  5 rating by Daniel Preece
"Disappointed that mail was sent in my moms name, from the home office, months after I gave the local office her death certificate"
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Mark Thompson

August 18, 2018

5  out of  5 rating by Mark Thompson
"Great staff."
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Brian Amick

February 8, 2017

5  out of  5 rating by Brian Amick
"Great Customer Service!"
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Lauren Moore

February 7, 2017

5  out of  5 rating by Lauren Moore
"We have had such a wonderful experience with this company. We worked closely with Deborah to select the life insurance policies that were right for our family, and she made the process easy and enjoyable. Sue is always a pleasure to deal with and has quite the sense of humor. All in all, we are very pleased with our experience. 5 stars!"
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Heather Doyle

February 7, 2017

5  out of  5 rating by Heather Doyle
"Great customer service! Very helpful!"
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Sarah E

February 7, 2017

5  out of  5 rating by Sarah E
"I am so glad I have State Farm! Don Parrish's Agency has great customer service and has answered all of my questions. I recommend them to all my friends and family - correct coverage with great service. This has been the best experience I've had with an insurance company."
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Lets Go Racing

July 28, 2016

5  out of  5 rating by Lets Go Racing
"I like Sue and every one in this office...never ever had a issue or problem with nobody working in this office...been insured with state farm for 2yrs + and i will stay insured with them for nany years to come...tumbs up"
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eugenia killian

May 24, 2016

1  out of  5 rating by eugenia killian
"I'm very upset with Mr. Don Parrish himself I phoned in to his office last June 23rd to request all my policies cancelled being a business owner that's umbrella, worker's comp, business liability, commercial auto, personal auto, homeowner insurance Well everything was cancelled except my homeowners insurance. Just bought to my attention by means of a renewal notice recieved from state farm on may 8 so I had dual cover for 1 year with 2 insurance companies which is illegal....bottom line Don isn't willing to accept an agent error so that policy can be back dated to last June...Errors happen all the time in the insurance industry or should I say Accidents ..I received a 1 month refund on policy this is unacceptable"
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Nick Anonymous

January 1, 2016

5  out of  5 rating by Nick Anonymous
"Like a sucker i switched from state farm to citizens insurance for my auto coverage to save money. Although I haven't had a claim yet, their customer service doesn't compare to the level of service i was provided at this office. I guess life is full of regret..."